Cebu Pacific has fully refunded its passengers for requests filed until June 2021, issuing PHP 7.7 billion to its customers. The airline overhauled its refund processes and augmented its refund-dedicated workforce, to process 991,764 refund requests with various forms of payment. The 100% refund completion rate excludes unsuccessful refund requests, such as: 1. Bookings made through travel agencies that may have …
Continue reading Cebu Pacific clears 100% of refund requests until June 2021







