Cebu Pacific clears all refund cases lodged at Civil Aeronautics Board, Refunds over PHP 8 billion as of end-Sept

Cebu Pacific (CEB) has cleared all the refund complaints that were filed at the Civil Aeronautics Board (CAB) as the country’s leading airline continued to prioritize its customers by overhauling its systems and augmenting its refund-dedicated workforce to continually process requests.  As of August, the airline had cleared cases totaling 2,842 that were filed at the CAB …

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Cebu Pacific Advisory: CEB Flight Cancellations during MECQ (August 21 to 31, 2021)

The Philippine government, through the Inter Agency Task Force (IATF) Resolution No. 134, has placed NCR under a Modified Enhanced Community Quarantine (MECQ) from August 21 to 31, 2021.   Cebu Pacific will continue to operate flights for essential travel during this time.  Following this resolution, Cebu Pacific and Cebgo will cancel the following flights from August 21 to 31, 2021:   Route  Flight numbers Dates Covered  Manila – Bohol – Manila 5J 615 / 616 Aug 22, 23, 24, 25, 26, 27, …

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