Cebu Pacific Advisory: CEB Flight Cancellations during MECQ (August 21 to 31, 2021)

The Philippine government, through the Inter Agency Task Force (IATF) Resolution No. 134, has placed NCR under a Modified Enhanced Community Quarantine (MECQ) from August 21 to 31, 2021.  

Cebu Pacific will continue to operate flights for essential travel during this time. 

Following this resolution, Cebu Pacific and Cebgo will cancel the following flights from August 21 to 31, 2021:  

Route  Flight numbers Dates Covered  
Manila – Bohol – Manila 5J 615 / 616 Aug 22, 23, 24, 25, 26, 27, 29, 30 and 31, 2021 
Manila – Bohol  5J 615 Aug 21 and 28, 2021 
Manila – Bohol – Manila 5J 619 / 620 Aug 22, 26 and 29, 2021 
Manila – Boracay (Caticlan) – Manila  5J 891 / 892 Aug 21-31, 2021  
Manila – Boracay (Caticlan) – Manila 5J 895 / 896 Aug 21-31, 2021 
Manila – Boracay (Caticlan) – Manila 5J 899 / 900  Aug 22-31, 2021 
Manila – Boracay (Caticlan) – Manila 5J 901 /902  Aug 21-31, 2021 
Manila – Boracay (Caticlan) – Manila 5J 905 / 906  Aug 21-31, 2021 
Manila – Butuan – Manila 5J 789 / 790 Aug 27, 2021 
Manila – Cagayan de Oro – Manila 5J 383 / 384 Aug 23, 25, 27, 29 and 31, 2021 
Manila – Cebu – Manila 5J 553 / 554 Aug 23, 2021 
Manila – Cebu – Manila  5J 561 / 562 Aug 23-31, 2021 
Manila – Cebu – Manila  5J 569 / 570 Aug 26 and 28, 2021 
Manila – Coron – Manila DG 6043 / 6044 Aug 23-27, 2021 
Manila – Cotabato – Manila  5J 883 / 884 Aug 23, 25, 27 and 30, 2021 
Manila – Cotabato – Manila 5J 887 / 888 Aug 28, 2021 
Manila – Davao – Manila 5J 971 / 970 Aug 23-31, 2021 
Manila – Davao – Manila  5J 977 / 978  Aug 23, 24, 25, 27, 29 and 30, 2021  
Manila – Dipolog – Manila 5J 703 / 704 Aug 23, 27 and 30, 2021 
Manila – Kalibo – Manila DG 6317 / 6318 Aug 23, 27 and 29, 2021 
Manila – Legazpi – Manila DG 6195 / 6196 Aug 26 and 29, 2021 
Manila – Legazpi – Manila DG 6191 / 6192 Aug 31, 2021 
Manila – Ozamiz – Manila 5J 783/ 784 Aug 23, 26 and 30, 2021 
Manila – Pagadian – Manila 5J 771 / 772 Aug 28, 2021 
Manila – San Jose – Manila DG 6031 / 6032 Aug 26 and 29, 2021 
Manila – Siargao – Manila  DG 6839 / 6840 Aug 26, 2021 
Manila – Siargao – Manila  DG 6837 / 6838 Aug 30, 2021 
Manila – Tuguegarao – Manila 5J 506 / 507 Aug 30, 2021 
Manila – Virac – Manila DG 6163 / 6164 Aug 25, 2021 
Cebu – Boracay (Caticlan) – Cebu DG 6132 / 6133 Aug 24, 26, 29 and 31, 2021 
Cebu – Cagayan de Oro – Cebu DG 6718 / 6719 Aug 25, 2021 
Cebu – Clark – Cebu DG 6984 / 6985 Aug 24 and 31, 2021 
Cebu – Davao – Cebu 5J 597 / 598 Aug 24 and 28, 2021 
Cebu – General Santos – Cebu 5J 249 / 250 Aug 23 and 30, 2021 
Cebu – Siargao – Cebu  DG 6851 / 6852 Aug 27-29, 2021 
Cebu – Tacloban – Cebu  DG 6571 / 6572 Aug 25, 2021 

Affected passengers have been informed via contact details provided in the booking. They may select their preferred option through the Manage Booking portal on the Cebu Pacific website (http://bit.ly/CEBmanageflightuntil 30 days from date of departure:

1. Rebook 

Rebook for travel within 60 days at no additional cost, following CEB’s permanent removal of change fees. Fare difference waived.  

2. Travel Fund  

Store the amount in a virtual CEB wallet valid for two (2) years and use this to either book a new flight or pay for add-ons (e.g. baggage allowance, seat selection, etc.)  

3.        Refund 
The process may take up to two (2) months from the date of request.  

However, passengers who wish to voluntarily postpone their domestic flights and those traveling for non-essential reasons until August 31 may cancel up to two (2) hours before their scheduled time of departure, and may select their preferred option through the Manage Booking portal on the Cebu Pacific website (http://bit.ly/CEBmanageflight):  

1. Rebook 

Rebook for travel within 60 days at no additional cost, following CEB’s permanent removal of change fees. Fare difference waived.  

2. Travel Fund  

Store the amount in a virtual CEB wallet valid for two (2) years and use this to either book a new flight or pay for add-ons (e.g. baggage allowance, seat selection, etc.)  

This is a developing situation. Some flight changes may take place in the coming days. 

Passengers are advised to update their contact details via bit.ly/CEBUpdateInfo to receive email notifications on flight reminders and updates.   

Before going to the airport, passengers are advised to check the travel requirements, safety protocols, and frequently asked questions (FAQs) on the CEB website: bit.ly/CEBFaqs    

For other questions or concerns, passengers may send a message via Charlie the chatbot on the Cebu Pacific website, or through CEB’s official Facebook and Twitter accounts.  

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