Cebu Pacific (CEB), the Philippines’ leading airline, is excited to welcome passengers and fly them to their destinations this Easter holiday and is ready to provide everyJuan the best possible experience for a seamless journey.
Here are some travel reminders:
1. Be On Time at the Airport
Passengers must be at the Ninoy Aquino International Airport (NAIA) Terminal 3 and 4 at least three (3) hours before departure for domestic flights, and four (4) hours for international flights.
2. Check-in Online
Long lines may be avoided at the airport by checking in via the official CEB mobile app or via the Manage Booking section of the CEB website. Both options are available from seven (7) days up to one (1) hour before scheduled time of departure for domestic flights; and up to four (4) hours before scheduled departure for international fliers.
3. Check Flight Information
All check-in counters close one (1) hour before the scheduled time of flights to ensure there is ample time for all necessary pre-flight procedures. If possible, passengers must immediately proceed to their respective boarding gates. Boarding commences 45 minutes before the scheduled departure.
4. Self-Tag Luggage for Select Domestic Destinations
Guests flying out of select domestic destinations (Manila, Davao, General Santos, Bohol, Iloilo, and Zamboanga) are reminded to self-tag their check-in luggage prior to proceeding to counters for bag drops, in line with the airline’s contactless flight procedures.
5. Single Hand Carry and Exemptions
Passengers must bring only one carry-on bag for a more convenient flight experience. The carry-on bag must not exceed 7kg in weight and can fit in the overhead bins or under the seat.
CEB recently added exempted items allowed to be carried on top of their single hand carry bag, enabling passengers to carry one from below categories:
Gadgets or food items that cannot be checked-in;
Items purchased inside the airport (requires proof of receipt);
Assistive or medical items such as walking canes, foldable walkers;
Baby food and necessities for adult passengers traveling with infants;
Or a small bag that can fit under the seat
6. Checked Baggage Policy
Passengers are encouraged to purchase pre-paid baggage with their tickets during initial booking on the CEB website and mobile app.
CEB has implemented a per piece baggage policy which applies to all passengers with
checked baggage. Passengers have the option to purchase either a 20kg or a 32kg –
both equivalent to only one (1) piece of check-in luggage. A maximum of two options
can be purchased per traveler, now enabling everyJuan to carry up to 64 kg worth of
bags from the previous 40 kg limit.
Any excess in size, weight and pieces are subject to Oversized Baggage Fee, Excess Baggage Fee and/or Extra Bag Fee, respectively.
7. Check The Airport Terminal Assignment Of Your Flight
Passengers must check their itineraries and boarding passes before proceeding to
their designated Airport Terminal. Cebu Pacific’s 5J flights arrive at and depart from the
NAIA 3, while Cebgo (DG) flights to and from Manila operate from the NAIA T4 on
Domestic Road, Pasay City.
Travelers are strongly advised to check for updates with the authority of their destination prior entry. They may also refer to http://bit.ly/CEBTravelRequirements for more information.
Guests must also update contact details on their bookings so they will be notified of pre-flight reminders and flight changes.
CEB continues to implement a multi-layered approach to safety, while it operates with a 100% fully vaccinated crew, 90% of whom have been boosted with third shots to ensure that every Juan flies safely and conveniently on Cebu Pacific.
The airline has also been rated 7/7 stars by airlineratings.com for its COVID-19 compliance in accordance with global aviation standards. Its jet fleet is equipped with hospital grade HEPA (High Efficiency Particular Arrestor) air filters, keeping viruses at bay.
CEB operates the widest domestic network in the Philippines covering 34 destinations, on top of its 13 international destinations. It has a 75-strong fleet, one of the youngest in the world, which includes two (2) dedicated ATR freighters.