Great customer service more important than low prices for Filipino consumers

MANILA, PHILIPPINES - When it comes to parting with their hard-earned cash, most consumers in the Philippines say excellent customer service is more important than price, according to new research released by Qualtrics.Despite the high cost of living being top of mind for many consumers in the Philippines, the 2024 Qualtrics Consumer Trends Report shows product …

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Workers in the Philippines more open to using AI at work than global peers

MANILA, PHILIPPINES - Workers in the Philippines are some of the most open to using AI in the workplace globally, according to new research released by Qualtrics, the leaders and creators of the experience management category. Based on responses from nearly 37,000 employees globally, including more than 500 in the Philippines, the annual Qualtrics Employee Experience …

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